Privacy Policy

Data Controller

Hôte 5 étoiles — SASU (Société par actions simplifiée à associé unique)
60 RUE FRANCOIS IER, 75008 PARIS, France
SIRET: 94980639200013 — VAT: FR53949806392
Hosting provider: Vercel

This Privacy Policy explains how PingTeo ("we", "us", "our") collects, uses, and protects your information when you use our Service.

1. Information We Collect

• Account information (name, email, organization details)
• Property and reservation data synced from connected platforms (e.g., Beds24)
• Messages and interactions processed to provide AI‑assisted responses
• Usage and diagnostics (logs, performance, and security data)

2. How We Use Information

• Provide, maintain, and improve the Service
• Generate and manage AI‑assisted responses based on your configuration
• Ensure security, monitor abuse, and troubleshoot issues
• Communicate with you regarding updates and service notices

3. Legal Bases

Where applicable, we process personal data based on your consent, performance of a contract, legitimate interests (e.g., securing and improving the Service), or compliance with legal obligations.

4. Sharing and Disclosure

We may share data with service providers (e.g., hosting, logging, analytics) under appropriate safeguards. We do not sell personal data. We may disclose information if required by law or to protect rights and safety.

5. International Transfers

Data may be processed in jurisdictions other than yours. We use appropriate safeguards where required.

6. Data Retention

We retain data for as long as necessary to provide the Service and comply with legal obligations. You may request deletion where applicable.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and data portability. Contact us to exercise these rights.

8. Security

We implement technical and organizational measures to protect data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Children’s Privacy

The Service is not directed to children under 16. We do not knowingly collect personal data from children.

10. Changes

We may update this Policy from time to time. Material changes will be communicated by reasonable means.

11. Contact

Questions or requests (access, rectification, deletion, objection, portability)? Contact us at contact@hote5etoiles.fr.